Frequently Asked

When will my order be delivered?

Shipping is estimated to take 3-4 business days. Please allow 1-3 days for order processing.

When your order has been shipped, you will receive an email confirmation with an expected delivery date. Please keep in mind, delivery is subject to change due to unforeseeable supply chain, customs, or post issues. In case of changes, you will be contacted via email.

Can I return or exchange my items?

Yes. Exchanges within a 14 day window are free of charge. For returns, customers are responsible for the cost of shipping. To start a return or exchange, find our policies and instructions here.

What are my shipping options?

Due to recent increases in global shipping costs, we have implemented a flat standard shipping rate for all orders, which depends on your proximity to our warehouse:

If you are located in the United States, the standard flat shipping cost is $2.90.

If you are located in Canada or Mexico, the cost is $4.90.

What payment options do you offer?

We accept the following traditional payment options:

-Paypal

-Apple Pay

-Shop Pay

-Venmo

-Debit/Credit Card

-Klarna (payment plans)

We also accept the following third party, no-interest payment plans:

-Shop Pay Installments

-Klarna

How can I care for my new jeans to make them last?

You can find our denim do's and don'ts here.

How can I contact BIA Worldwide?

For questions, comments, or return/exchange requests please contact us.

When will new styles be released?

We are steadily working on the design of new styles to add to the collection. We recommend signing up for email communications and following us on Instagram to be the first in the know!